FAQ

How do I place an order?

Click Get Started above and select a subscription! Want to shop our retail site? Click Shop Retail and pick specific toys and treats! 

What's Inside?

 

We are constantly searching for the best and most innovative environmentally friendly products to add to your box. Each box contains 4-6 sustainable or limited ingredient products for you and your pup.

We strive to connect you with brands that are environmentally conscience that your pet will love!

 
What makes us different?

 

All of our partners have the environment and your pet in mind! You will find toys, treats and items that put the earth and your pup first! Pure Earth Pets boxes are fully biodegradable and printed with soy ink to reduce waste that is usually associated with subscription boxes.

 
Payment and Shipping

 

Payments will be processed at the time of purchase. All processing is done through our secure server and website. Information entered here, stays here.

 
 
Secure Ordering & Payment Options

We accept all major credit cards and payment is accepted directly through this website. 

My dog LOVED what was in their box! Where can I purchase that specific product?

We are SO happy your pup loved their box! Visit our re"tail" shop and shop for the individual products your dog loved and discover more!

Returns & Refunds

Unfortunately we cannot accept returns once the box has been delivered, but we will always make it right. Please feel free to provide us with any feedback by contacting us at info@pureearthpets.com

If you are unsatisfied with your box and would like to cancel your subscription, please contact us at info@pureearthpets.com

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